Precision Reservations
Premier Hotel Reservations & Customer Service
• Lowest Rates Guaranteed
• Over 12,000 Hotels Worldwide
• 24/7 Customer Service to handle all Hotel • Reservations, enquiries
or amendments
• Hotel Reservations via our extensive
• Affiliate Network
• Fast Track Refunds
• Secure Reservation System
• Strict Confidentiality and Privacy of personal information
• Loyalty & Innovation
About Precision Rewards
The Precision Rewards Membership Program makes it easy for you to earn rewards
for reservations you make through Precision
Reservations. Just look for the Precision Rewards logo on the individual
hotel page, and you will know that your reservation is earning you valuable
rewards points. Earn and redeem reward points on thousands of different hotels
worldwide, and use your points to save up to the full value of future bookings
made with Precision Reservations. Special Offers and Discounts
Membership is free and with Precision Rewards inventory of Members Only Special Offers you can use your Rewards Points to save an additional 50% on hotel bookings and free night stays. These Members Only Special Offers are updated weekly and are available on a first-come-first-served basis. You can find more information about these at our site. If you miss out on the Special Offers you can always save money on any hotel carrying the Precision Rewards logo. Thanks to our members-only special offers and other reward opportunities you can save as much as 50% off on our already discounted rates.
As a member of Precision Rewards, you'll earn Rewards Points each time you make a reservation through Precision Reservations. The amount of points you earn is based on the cash amount charged to your credit card. The Rewards Points you earn can be redeemed for free hotel stays, special offers available to members only, or can be used to make further savings on your reservations.True Rewards for every dollar spent
Precision Rewards offers you great value and true rewards with every dollar you spend earning you Rewards Points. Spend US$1 and get 25 Reward Points.
If you make a completed reservation valued at US$100 you’ll earn 2,500 Reward Points. It’s as simple as that.
Great Selection
With over 11,000 Hotels in more than 90 countries worldwide, the Precision
Rewards Membership Program offers you a great selection of hotels where you
can use your Reward Points. You can book a small beach bungalow resort for
your vacation and then apply the points you’ve earned to a business
chain in a major European city.
How to earn Rewards Points
a) Reward Points will be accrued based on the cash value charged to your credit card for every completed reservation made through Precision Reservations.com. Make reservations for your friends and family and we’ll give you the Reward Points.
b) You can also earn Reward Points through our "Refer a Friend" program. This is available to all Precision Rewards members, so if you refer family, friends or workmates to Precision Rewards you earn 100 Rewards Points for each of the first three unique referrals.
c) Once you have departed a hotel, you will be asked to provide feedback. Each time you provide a hotel review, you receive a bonus of 500 Rewards Points.How many Rewards Points do I get?
For every dollar you spend on a completed booking made through the Precision Reservations network, you will earn 25 Rewards Points. So, if you spend US$1,000 on your reservation, you’ll earn 25,000 Rewards Points. Elite75 Members earn an additional 25% Bonus Points for every dollar spent.
How to redeem Rewards Points
When you make a reservation at a participating hotel and your current account
balance exceeds 5,000 Rewards Points (for Premier Members), you will be asked
if you would like to redeem part of your accumulated points to pay for your
booking.
If you decide to use your Rewards Points to pay for the reservation, we will convert your Rewards Points into the equivalent US Dollars and deduct that amount from the total value of your booking. If you choose not to redeem any points then your balance will accrue until the next time you make a reservation.
Elite75 Members can redeem a minimum of 1,000 points.
Your Reward Points can be used for any reservation at a hotel that displays the Precision Rewards logo, so by redeeming just 12,500 points you can save US$25 on your next booking. For Premier Members, the minimum number of points redeemed for a standard hotel reservation is 5,000 points.
For Elite75 Members, the minimum number of points redeemed for a standard hotel reservation is 1,000 points.
Precision Reservations is owned by Anacott Asia-Pacific Co. Ltd, which has been operating since 1997 and is managed by a team of American, European, New Zealand and Thai nationals. This is the same team that helped create PlanetHoliday.com, and that has developed a reputation for outstanding service and reliability. Precision Reservations is designed to cater to our ever growing affiliate network, as well as continuing to provide our existing customers with quality services and products.The excellent relationships we have developed with our hotel partners has enabled us to bring you some of the best discount hotel rates available, all backed by our 24/7 Customer Service support. Our Head Office is located in Bangkok, Thailand. We have partnered with numerous travel related sites throughout the world that utilize our services and expertise. We are a licensed travel and tour agency registered in Asia with the Tourism Authority of Thailand (TAT) to handle international tourists.
Anacott Asia-Pacific Co. Ltd. has helped tens of thousands of customers find a great hotel bargain and you can see what some of our many satisfied customers have said about our service on our Testimonials Page.
Testimonials
What others have said about Anacott Asia-Pacific Co. Ltd
"This was the first time I have used your services. I booked this hotel for my parents. They are nervous travelers and so I was nervous about the hotel booking. It turned out to be fantastic!!!! THANK YOU SO MUCH! They checked in with great ease, were treated like royalty by the staff and truly enjoyed their first visit to Rome. You really helped to make my gift to them special. You can count on me being a repeat customer and spreading the word about your services. I have sent your link to everyone in my address book and told them of the great service you supply. Thanks again!!" Patricia Denihan
"Thank you for your superb service with all my bookings to China and Thailand in June - July 2004. Your service is very polite, prompt and professional. Keep up the great work! My holiday is over now, but see you next year!" Tapani Utunen
"We have never used the Internet before in making hotel reservations and were extremely happy with your service and prices. The hotels were excellent, check in and out was made so easy, and your sales department was so helpful and responsive to any question we had. We will highly recommend your company to friends and use you on future trips. Thank you for helping to make our trip so enjoyable and easy." Barb and Larry Keen, United States
"I'm just back from a short vacation to Hong Kong. Thank you for booking my room at the Royal Pacific Hotel. The hotel's location was close to everything, and the service there was excellent. The price of a room at the Royal Pacific on your web site was less than HALF the other lowest quote from a travel agent, and nearly 75% less than the hotel's listed price. It was nice to have the extra money to spend on some great food and on shopping. It was a wonderful trip, thank you." Paul Wallace, Japan
"The entire process of using your system was exceptionally easy and certainly more than satisfactory. You offer an outstanding service. Thanks for all the help." Marilyn Carson
"Everything was perfect as well as your services. No doubt, I will use you again. And I'm impressed how you can squeeze the prices that much." Birgitta Sjoberg, Sweden
"Thanks very much for your help in making this reservation - the price is significantly lower than I was able to get otherwise, and your service has been superb. Thanks again." Sheila Logan, Australia
"I really liked your service! I was a little worried that doing the bookings over the Internet would be risky -- but you all were fantastic! I had several problems with the reservation due to my errors and [your company] was extremely helpful in fixing them. I will use your service again." Michael D. Sweat, Ph.D., Assistant Professor of International Health, Johns Hopkins University, Baltimore, MD
"All of the arrangements worked very smoothly. Even our little problem with a flight cancellation and arriving 12 hours late caused no problem and we thank you. We will not be going to Asia without your services hence forth. Bottom line, I will use your service for all of our travel needs now and in the future. I sincerely appreciate quality and worry free service." Vance and Nancy Gainer, USA
"This is the first time we ever booked any hotel rooms online and we were very pleased with our bookings. We have already recommended the website and your services to several people we met who were traveling in Thailand, as well as to friends here in the USA. The process of booking accommodations was easy, reliable and accurate. The best part was the money we saved! Your rates were terrific." Mimi and Michael Murray, San Diego, CA
FAQ
1. How do I find a hotel and make a Precision Reservation?
Precision Reservations lists over 9000 hotels worldwide and these can be easily found using our ‘Hotel Search’ function, or by selecting a country and city of your choice using the ‘Destination Search’.
To use the Hotel Search, simply type in the name of the hotel you are looking for in the search box and our internal search engine will provide results that match your criteria. If we don’t happen to have the hotel you are looking for in our database, we are sure you will find a suitable alternative from those hotels displayed for that location. All areas we list hotels in can be found using the Destination Search tool.
The discount hotels displayed on Precision Reservations are in the 2-star to 5-star range, and the individual hotel pages will usually have several photos, as well as information about the facilities offered by the hotel.
The rates displayed for each hotel show both the published rates and our special discounted rates, which are all per room and not per person. All hotel rates are listed in U.S dollars, so please use our Currency Converter to see the equivalent value in your home currency.
After you have selected your preferred hotel, you will need to complete our secure reservation form in order for us to process your request. If you do not receive confirmation of availability online then we will notify you of the status of your request by e-mail within 24 hours. Also, be sure to make your reservation for the full duration of your stay. If you do need to extend your stay after arrival at the hotel, please contact our Customer Service agents to avoid paying the hotel's full rate.
Up 2. What happens after I submit my booking request?
Upon receipt of your booking request we will immediately contact our supplier, or in some cases the hotel, to confirm availability. After we have a reply from them we will send you a confirmation e-mail regarding the status of your booking. If a room is available, once you have submitted your credit card details and agreed to the booking conditions specified in the confirmation email, then the reservation is confirmed and a hotel voucher will be automatically sent to your e-mail address. The hotel voucher will only be issued after we have received and validated your credit card information.
Up 3. Can I book directly with the hotel?
No. The rates displayed on the Precision Reservations website are only available through this service. Hotel rates are often 75% more expensive. Also our agents are trained to help you switch hotels and deal with problems that hotels cannot help you with.
Up 4. How long does it take to check if a room is available?
Many of the hotels we offer, allow Instant Confirmation of Availability. For other hotels we check availability when we contact the hotel or our supplier with your reservation request. When you make your reservation we allow you to enter your top three choices in order of preference. We will confirm the first choice that has available rooms. This process normally takes no more than 24 hours.
Up 5. Are the rates displayed per room or per person?
All of the rates displayed are Per Room - NOT per person.
Up 6. Do you need my credit card details at the time I make a reservation?
Precision Reservations is unique among most travel websites in that we only require a valid credit card number after you have received your electronic confirmation of availability, and you have decided to proceed with your booking. The only exception to this is when your booking is within 10 days of your arrival date and we require these details immediately in order to secure your reservation.
Up 7. What is your cancellation policy?
For hotel reservations made through Precision Reservations, you will receive an electronic confirmation which will display a due date by which time you must confirm acceptance of your reservation and the booking conditions by sending us your credit card details and replying to the confirmation email. If we do not receive these details by the due date we will cancel your booking request automatically.
Once accepted, shortening your stay during the high season, periods of high occupancy, during trade fairs and conventions, or failure to cancel your reservation prior to the due date noted on your confirmation may result in a PENALTY charge being imposed by the hotel. If a PENALTY charge is incurred, this will be deducted from the amount refunded.
Your confirmation email will specify the exact cancellation due date (i.e. the deadline you must cancel by in order to avoid any cancellation fee). Generally, the cancellation due date is 14 days prior to arrival at the hotel. The PENALTY CHARGE is usually one-night stay, unless specified on the confirmation email. You should reply to the confirmation email signaling your acceptance of the PENALTY charges.
Cancellation requests submitted via any of the means above, prior to the due date noted on your confirmation, will be automatically refunded 100% within 10 days of receiving the request. Any cancellation request submitted after the due date noted on your confirmation will also be processed within 10 days, and any applicable PENALTY charge will be deducted from the amount refunded.
Up 8. Who operates Precision Reservations?
Precision Reservations is owned by Anacott Asia Pacific Co. Ltd., which has been a trusted provider of discount hotel services since 1997. The same team who created Precision Reservations helped create PlanetHoliday.com. We have designed the Precision Reservations site to cater for our growing affiliate network and to bring users a fresh approach to making hotel reservations. Precision Reservations is managed by a team of American, European, New Zealand and Thai nationals, who are committed to providing service excellence and the best value discount hotels on the planet.
Head Office
973 Ploenchit Road
President Tower,Unit 10E
Lumpini, Patumwan
Bangkok 10330
Thailand
Telephone: +662 656-0339
Facsimile: +662 656-1530
Customer Service Center
Alma Link Building, 2nd Floor
25 Soi Chidlom
Ploenchit Road
Lumpini, Pathumwan,
Bangkok 10330
Thailand
Telephone: +662 655-0185
Facsimile: +662 655-0187
Up 9. How can I be sure I am using a legitimate service?
Anacott Asia-Pacific Co. Ltd has helped tens of thousands of customers find a great hotel bargain and you can see what some of our many satisfied customers have said about our service on our Testimonials Page.
Precision Reservations helps link hotel bargain-seekers with travel wholesalers. The partners we have chosen are only the largest, most reputable companies with long-time operations in Asia and worldwide, and are affiliated with the following organizations:
1. IATA (International Air Transport Association)
2. PATA (Pacific Asia Travel Association)
3. HKTA (Hong Kong Tourist Association)
4. ATTA (Association of Thai Travel Agents)
5. TIC (Travel Industry of Council)
Our organization's aim is to be the #1 provider of discount hotel rooms and other travel products on the Internet. We realize that booking your travel over the Internet is new and all of our efforts are centered on establishing a reputation for quality service and reliability. For this reason we have also established our
"Shop Safe and Privacy Guarantee" to enable you to use our service with confidence.
Up 10.What is the normal hotel policy regarding children?
Most hotels adopt the policy of allowing children to stay in the room with parents either with or without an extra bed. The normal hotel policy is not to charge for children if they are under twelve years of age, while some hotels will limit occupants of a room to two adults and one child only. Only a few hotels will have existing bedding for two adults and two children in a room so an extra bed is usually required. Unfortunately, some hotels will charge for this extra bed.
Up 11. How do I know I’m getting the best rate?
Precision Reservations offers the following “Lowest Rate Guarantee”: If you have reserved a hotel room through Precision Reservations and then show us that you could book the same room for the same dates at a lower rate that is viewable and bookable on another website, within 48 hours of booking your room with us, we will either match that rate or beat it by 5%. For a claim to be valid under this guarantee, it must satisfy all relevant Terms and Conditions and be submitted in compliance with our Claims Processing procedures.
Up 12. Is my reservation guaranteed?
All bookings secured via Precision Reservations are also now backed by our Reservation Guarantee. If your confirmed reservation at the hotel (for which you have been issued a voucher) is not available or cannot be honored when you arrive to check-in and no other room types that you had booked are available, immediately contact our 24-hour Customer Service Center at the contact number(s) listed on your hotel voucher. Our Customer Service Agents will arrange a room at another convenient and comparable hotel and Precision Reservations will pay for the full cost of the first night’s stay, including any tax and service charges. Also, just provide a receipt and we will pay for all communication costs to our office.
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